Privacy Policy

How AI USM collects, stores and protects personal data.

1. Introduction

  • USM Tech Inc. ("we," "us," "our," or "AI USM") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI USM service, including our website (aiusm.pro) and iOS mobile application.
  • AI USM is an AI-powered emotional health and self-reflection companion that uses multimodal technology (text, voice, and video) to provide personalized conversational experiences focused on emotional well-being and mental health support.

2. Information We Collect

We collect several categories of information to provide and improve our service:

2.1 User-Provided Content

  • Text messages and chat conversations
  • Voice recordings from audio sessions
  • Video recordings including facial expressions and background

2.2 Sensitive Health-Related Information

  • Information about emotions, stress levels, mental state, and personal challenges
  • Self-reported symptoms or health-related descriptions (note: AI USM is not a medical service)

2.3 Technical and Usage Data

  • Device information (model, operating system, unique device identifiers)
  • IP address and approximate location (country/city)
  • Session timestamps, duration, and interaction metrics
  • App version and performance data
  • Error logs and crash reports

2.4 Account Information

  • Email address or phone number (for authentication)
  • Optional profile information (name, age range, language preference)

3.1 Primary Purposes (Service Delivery)

  • To provide AI-based conversational sessions and generate personalized responses
  • To maintain conversation history for context continuity (unless you opt for no-history mode)
  • To operate, maintain, secure, and improve the core functionality of our service

3.2 Secondary Purposes (AI Model Training)

With your separate explicit consent, we may use anonymized or pseudonymized data for:

  • Training and improving our AI models
  • Evaluating response quality, safety, and empathy
  • Developing new features and capabilities
  • ⚠️ This secondary use requires your separate consent. You can use AI USM even if you decline this consent.

3.3 Legal and Security Purposes

  • Detecting and preventing abuse, fraud, or security incidents
  • Complying with legal obligations and responding to lawful requests

Contract Performance

Processing necessary to provide the AI USM service you requested

Consent

For AI model training and improvement (separate explicit consent)

Legitimate Interest

For security, fraud prevention, and service improvement

Legal Obligation

When required by applicable law

5. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • To exercise any of these rights, please contact us at

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data ("right to be forgotten")

Right to Restriction

Limit how we use your data

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Withdraw Consent

Withdraw consent for AI model training at any time

Right to Object

Object to processing based on legitimate interests

5.1 Additional Rights for California Residents (CCPA/CPRA)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (note: we do not sell your data)
  • Right to non-discrimination for exercising your rights

6. Data Retention and Deletion

  • We retain conversational data (text, audio, video) for as long as your account remains active or as needed to provide services
  • For training datasets, we use anonymization and pseudonymization techniques and retain data only as long as necessary for the stated purposes
  • You can request deletion of your data at any time by contacting privacy@aiusm.pro
  • Upon account deletion, we will permanently delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Data Security

We implement robust technical and organizational measures to protect your data. Our infrastructure runs on Google Cloud Platform (GCP), which provides enterprise-grade security:

  • Encryption in transit (TLS/SSL) and at rest (AES-256)
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Automated backups and disaster recovery procedures
  • Comprehensive logging and monitoring
  • While Google provides infrastructure-level security, we maintain responsibility for application-level security, access management, and proper data handling.

8. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and compliance with the EU-US Data Privacy Framework where applicable.

9. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies

Necessary for authentication and core functionality

Analytics Cookies

To understand usage patterns and improve our service (with your consent)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app at least 30 days before they take effect. Your continued use of AI USM after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: